Return Policy
The Life Lab Return & Refund Policy
At The Life Lab, we are fully committed to helping you fuel your drive and level up your life. If your gear doesn't meet your expectations or lock into your setup perfectly, we are here to make it right.
Return Window
We offer a 30-day return window from the date your package is delivered.
We offer a 30-day return window from the date your package is delivered.
Eligibility & Condition
To be eligible for a return, your items must be in the same condition that you received them—unworn, unused, unwashed, and in their original packaging with tags attached.
To be eligible for a return, your items must be in the same condition that you received them—unworn, unused, unwashed, and in their original packaging with tags attached.
Exclusions & Final Sales
- Custom-made or personalized items cannot be returned unless they arrive damaged or defective.
- Clearance items or digital downloads are considered Final Sale.
How to Start a Return
To start a return, simply contact our support team at [aggressive8082@live.com]. Please include your Order Number and the reason for the return. If your return is accepted, we will send you instructions on where and how to send your package. Items sent back to us without first requesting a return will not be accepted.
To start a return, simply contact our support team at [aggressive8082@live.com]. Please include your Order Number and the reason for the return. If your return is accepted, we will send you instructions on where and how to send your package. Items sent back to us without first requesting a return will not be accepted.
Return Shipping Costs
- If an item arrives damaged or defective, we will cover the return shipping cost and send you a prepaid label.
- For standard returns (size swaps, change of mind), the customer is responsible for return shipping fees.
Refunds & Processing
Once we receive and inspect your returned item, we will notify you via email. Approved refunds will be automatically processed back to your original payment method within 5 to 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
Once we receive and inspect your returned item, we will notify you via email. Approved refunds will be automatically processed back to your original payment method within 5 to 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.